Shipping | Eloria
Shipping Methods
We partner with trusted logistics providers to ensure safe and efficient delivery.
Lebanon: Orders are shipped using NET, our local delivery partner. Delivery is free of charge for all orders within Lebanon.
International: Orders are shipped via UPS, FedEx, or Aramex, with Standard and Express options depending on the destination.
Shipping options available for your order will be displayed at checkout, based on your delivery address.
Shipping Costs
Shipping costs are calculated based on the shipping method selected and the total value of your order.
Lebanon: Shipping is free of charge.
International: All applicable shipping fees will be displayed at checkout before you complete your purchase.
Shipping fees are the responsibility of the customer and are non-refundable.
Estimated Delivery Times
Lebanon: Delivery typically takes approximately 2 to 5 business days, excluding weekends and public holidays.
International: Delivery times vary depending on the destination and shipping method selected. Estimated delivery times will be communicated after order confirmation.
Please note that delivery times are estimates and may be affected by external factors such as customs clearance, weather, or carrier delays.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email.
Tracking services are provided by our shipping partners (third parties) and allow you to monitor your package directly through their platforms using the provided tracking information.
Delivery Zones and Restrictions
We ship worldwide except to countries subject to embargoes or trade restrictions (“restricted zones”).
If your shipping address is in a restricted zone, we will notify you as soon as possible and cancel the order if necessary.
Customs Duties and Taxes
International shipments may be subject to customs duties, import taxes, and fees imposed by the destination country.
These charges are the responsibility of the customer and may vary depending on the shipping destination. We recommend checking with your local customs office for details.