Privacy Policy | Eloria

Last Updated: September 1, 2025

We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services.

Information We Collect

We may collect the following types of personal information:

Full name
Email address
Phone number
Billing and shipping addresses
Order history
Payment details (handled securely by third-party payment providers)

We may also collect limited technical data such as IP addresses, browser types, and device information for security and performance optimization purposes.

How We Collect Information

We collect personal information through:

Direct interactions with our website (e.g., placing an order, subscribing to our newsletter)
Cookies and similar technologies that enhance your browsing experience

Use of Information

We use your information to:

Process orders and deliver products
Provide customer support
Communicate with you about your orders or our services
Improve our website and offerings
Comply with legal obligations

Sharing of Information

We may share your information with trusted third parties strictly for the purposes mentioned above, such as:

Payment processors
Shipping and logistics partners
IT service providers

We do not sell or rent your personal data.

Cookies and Tracking Technologies

We use cookies to understand how our website is used and to enhance your experience. You can choose to disable cookies through your browser settings, but this may affect certain functionalities.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of storage is 100% secure.

Your Rights

You may contact us to:

Access or update your personal information
Request deletion of your data
Unsubscribe from marketing communications

Please note that we may retain some data for recordkeeping or as required by law.

International Transfers

Your information may be stored and processed in countries where we or our service providers operate. By using our services, you consent to such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at contact@eloria.cc or contact us on Whatsapp.